Terms
Simple terms, plain English.
These terms explain what Buying Buddy does, where the limits are, and how to contact us if something goes wrong.
What Buying Buddy is
Buying Buddy is a buyer-side information service for Australian used-car shoppers. It provides self-serve checks, guides, templates, report summaries and handover tools to help you slow the deal down and make a more informed decision.
What Buying Buddy is not
Buying Buddy is not a law firm, financial adviser, mechanic, insurer, lender, buyer's agent, escrow service, government agency, PPSR provider, NEVDIS operator or Department of Transport service. The tools are not legal, financial, mechanical or safety advice.
Government and PPSR affiliation
Buying Buddy is not affiliated with, endorsed by, or acting for the PPSR, NEVDIS, TMR, any state transport department, or any Australian government agency. Any PPSR, rego or government-source information is point-in-time information that still needs to be checked against the actual vehicle and seller documents.
Customer responsibility
Before paying a deposit or handing over money, you are responsible for matching the VIN, rego, seller identity, PPSR certificate, safety certificate, odometer, service history, written terms and the physical vehicle. If the deal is serious or something feels wrong, get independent legal, finance or mechanical advice before proceeding.
Saved Listing Reviews
A Listing Review uses the vehicle details, advert text and concerns you supply to organise seller questions, evidence to request, inspection priorities, missing information and a message you can copy. The listing link is not fetched or verified. Seller statements remain unverified claims. This product does not provide a valuation, a vehicle-history search, a mechanical assessment or a personal expert review. The input is fixed to one saved review; changed input requires a new review.
Listing Review test checkout and access
Listing Review checkout is currently in Stripe test mode: there is no real charge. Use test payment details only. The planned price is A$9.95 once per saved review. You can save a free preview before checkout. The full output is available after the test payment is confirmed for that review. No signup is required. Guest access lasts 30 days in the same browser while its cookies are kept. Clearing browser data or changing browsers removes guest access, so save or print a copy of the full review. A refunded or disputed test payment closes full-output access. These test payments do not activate a subscription.
Paid products and delivery
Prices are total package prices in Australian dollars and are shown before checkout. Price Check includes PPSR; Buying Buddy Review includes both. Stripe processes card payments. We obtain each PPSR certificate manually through the official service and deliver it with our explanation. Delivery time and availability are stated before payment. Higher packages cover one car; the review includes one short clarification. We verify prior same-car purchases before issuing an upgrade credit. Any later fresh-search cost is agreed before charging.
Refunds and Australian Consumer Law
Nothing in these terms excludes rights you have under Australian Consumer Law. If Buying Buddy fails to provide a paid digital product or the delivered product is materially wrong because of our error, contact us and we will fix it, redeliver it, or refund it where appropriate. We do not refund because a vehicle is unsafe, unsuitable, financed, written off, sold to someone else, or because you change your mind after receiving the digital product.
Accuracy and limits
We try to keep the site practical, accurate and useful, but listings, seller statements, vehicle condition, government records and third-party services can change or contain errors. Buying Buddy does not promise that every issue will be detected or that a vehicle is safe, legal, finance-free, mechanically sound or worth buying.
Contact
For support, corrections, delivery issues or refund requests, email info@buyingbuddy.com.au and include the email address used at checkout plus any relevant vehicle identifier or order reference.